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Frequently Asked Questions

Email info@drpurelife.com for any questions about course material. We’ll get back to you within 24-48 hours, and for weekend questions, we usually reply on Monday. You may also call or text to 512-306-9800.

We strongly recommend using Safari, Firefox, or Chrome as your default browser for this platform. Use the most up-to-date version of your preferred browser.

Broadband or DSL connection is fastest. Please note: if you are using a smartphone or tablet to watch videos or listen to audios, make sure you are connected to WIFI as you will be streaming data and could incur data charges if not connected to WIFI. The best way to access the material on mobile devices is to download materials to your computer or laptop and sync to your mobile devices. Your computer manufacturer will have instructions on how to coordinate content between PCs and Mobile.

Yes, but you are encouraged to use a standard desktop and/or laptop computer.

Many technical problems can be easily corrected by simply restarting your computer, or in extreme circumstances, by clearing your browser cache. You can search the internet on how to clear your cache, but you will NOT need other programs to do that.

Subscribers to The B.R.A.V.E. Health Method have access to the course material for a full six months.  You have the option to maintaining access through a minimal monthly membership which will also include all of the latest updates, videos, and newest resource guides.   

Throughout the course it is highly recommended that you download and/or print the pdfs you want to re-reference.

It’s important to understand that Dr. Borbón subscribes to the group learning format. While Dr. Borbón is present in the Facebook, Zoom or other online member area, the course does not constitute a doctor/patient relationship.

Please check your spam/junk folder first. If you haven’t had a response in 48 hours, please send the request again. If you have questions over the weekend, you’ll hear back on Monday.  

Again, you are always welcome and encouraged to call and/or text us directly at:  512-306-9800