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Frequently Asked Questions
Who Should I Contact With Questions About The Material?
Email info@drpurelife.com for any questions about course material. We’ll get back to you within 24-48 hours, and for weekend questions, we usually reply on Monday. You may also call or text to 512-306-9800.
What Browser Should I Use?
We strongly recommend using Safari, Firefox, or Chrome as your default browser for this platform. Use the most up-to-date version of your preferred browser.
What Type Of Internet Connection Is Best For The Course?
Can I Use Smartphones, Tablets, And Laptops For The Course?
Yes, but you are encouraged to use a standard desktop and/or laptop computer.
What's The Quickest Way To Solve A Technical Problem?
How Long Do I Have Access To The Website?
Subscribers to The B.R.A.V.E. Health Method have access to the course material for a full six months. You have the option to maintaining access through a minimal monthly membership which will also include all of the latest updates, videos, and newest resource guides.
Throughout the course it is highly recommended that you download and/or print the pdfs you want to re-reference.
I’m Not Getting Individual Help From Dr. Woods in the Facebook Discussion Section.
It’s important to understand that Dr. Borbón subscribes to the group learning format. While Dr. Borbón is present in the Facebook, Zoom or other online member area, the course does not constitute a doctor/patient relationship.
I’ve Sent An Email And Haven’t Received A Response.
Please check your spam/junk folder first. If you haven’t had a response in 48 hours, please send the request again. If you have questions over the weekend, you’ll hear back on Monday.
Again, you are always welcome and encouraged to call and/or text us directly at: 512-306-9800